Rentoza Terrible Service and Rude Agents!!!!!!!!

After changing my card I’ve been harassed by Rentoza agents claiming that my payments have failed I then updated my card but they still keep failing and they would only call you once it’s the last day for the payment to go through to follow up on why the payment hasn’t been done they sent me a payment link that also didn’t go through for whatever reason and they call you the next day to remind you that you haven’t paid whereas I’ve paid but it didn’t go through for some reason.

Musa please be careful all they care about is collecting the funds every month and failure to do so they will collect or threaten to collect the device immediately which is unacceptable if you ask me because they haven’t even given you a chance to pay or to make a repayment and the manner in which this is done is totally foul and should not be allowed This should be reported to the highest commission or ombudsman I’m not sure which one I should report them to but it’s terrible service 101.

The worst part about their service you are not able to call them to make telephonic queries they’re the only ones who can call you at any time that they want and you can’t contact them as and when you need to telephonically that is also a very ***** way of doing business especially if you’re dealing with technology they should have a contactable telephone line to allow people to give them a call whenever they experience issues I could not even find a place where I can actually complain on the site.