RENTOZA TERRIBLE EXPERIENCE/SERVICE Ordering Device!

I am very disappointed in the poor service Ive received when trying to purchase a phone. I was in dire need of a phone as mine broke, The site said delivery will be within 3 days after approval. I was approved on 10.03.2025 (Monday). Since that day I send numerous emails with no response, only to get an email the Sunday(16.03.2025) saying they had no stock, but why could they not communicate this earlier or at least give an update. Was told to choose different de daysvice, which I did but still no feedback and no email reply after 3 days. I feeled like I've been blatantly ignored, when sending email, what's worse the chat bot is terrible on the app, there no direct line, I feel in the dark and disappointed that a process that should have taken days tops ios taking me 9 days now, and I still have no waybill nr and NO indication of when I will receive my device . As I do Uber on the site Im losing money every day I don't have a phone. You need to do better RENTOZA!! This kind of service is unacceptable