Rentoza so PATHETIC

My package is a month late and Nomfundo Ndlovu from support has been giving me false hope... Rentoza Support team is absolutely PATHETIC. Nomfundo told i will recieve my waybill before Friday and i never recieve nothing from them... they know that they in the wrong yet they wait for me 1st to contact them to find out whats taking my order so long... at this point Rentoza should have the decinticy to give me a call... ******* company