Rentoza Pathetic Service

Rentoza's service is very poor, i recieved my new Samsung Galaxy A34 yesterday (03-07-23) with instructions to call two numbers to get the activation code to open the phone. I tried calling them from yesterday 12pm untill now 08:25am with no person answering the phone. I have send many emails to them but they keep on sending the same thing over and over and the numbers keeps on ringing. I can't believe there are not one agent at Rentoza that can call me to unlock the phone. They received the first payment but i must wait for pathetic service from them.