RENTOZA ORDER NOT FULFILLED AFTER 3 MONTHS OF WAITING AND BEGGING FOR A SOLUTION

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I have been waiting for my order since February 27, 2025, and every update I receive from Rentoza has been to inform me that the supplier is out of stock and that I will need to wait 8 to 12 weeks. We are now approaching 14 weeks of waiting for my order to be fulfilled. Despite this, every update still states that I will have to wait up to 8 to 12 weeks, and they have no definite ETA from their supplier. I have asked for alternatives and was informed that they have no stock of other options either.

This is for a double-door fridge and a washer-dryer combo. Rentoza’s customer service is unacceptable; I am one of many unhappy clients. As a customer, I would appreciate it if they offered me any other fridge or washing machine until the specific goods are supp**** by the supplier. Their business practices should be investigated by the consumer goods authority and the ombudsman. ORDER NUMBER: 223586