Rentoza no service

Rentoza is quickly to take your money but no after service. Ive made payment on the 23-08-2024 signed documents and about a week ago they send me the waybill yesterday got an query no parcel and from courier guy cancelled. On the phone with courier guy they did not collect anything because there was nothing to collected thats why they cancelled the order. With that they send me on whatsapp i must talk to Rentoza about this. So from short its almost over a month still did not receive my package and quess what no repsonse from rentoza. My advice is don't use rentoza you will never receive your product from them