Rentoza no humans working there?

There are no humans working there. You cannot speak to a human there. They take money when you apply. Then you are suppose to link your bank account with them and then nada, nothing zilts. They do not answer, e mails or whatsapps. I have send emails and whatsapp messages and they just do not respond. Is this how a person runs a business? I need answers and they ignore me. Nice doing business with ******** don't care people