Rentoza Holding My Money – Refund Promised, Not Paid - ****mers

This is honestly shocking service from Rentoza.

On 08 April 2026, Rentoza declined my order (#235534) and clearly stated that my refund would be processed within 6–12 working days. That means I should have received my money by around 24 April 2026.

Today is 29 April 2026 — and I have received NOTHING.

No refund. No update. No explanation.

So the question is simple: why is Rentoza holding onto money that does not belong to them?

This isn’t just a delay anymore — it’s completely unacceptable business practice. You cannot decline an order and then fail to return a customer’s money within your own stated timeframe.

I’ve followed up privately and still no resolution, which is why I’m now bringing this here.

To anyone considering Rentoza: be aware that if something goes wrong, getting your money back might not be as straightforward as they claim.

Rentoza needs to act immediately:

Process my refund without further delay Provide proof of payment / transaction reference Explain why their own timelines were ignored

I will continue escalating this until my money is returned