RENTOZA FEEDBACK

I am extremely frustrated with the poor service from my cellphone provider (Rentoza).

My device was locked despite the fact that I made payment on 26 April. Prior to this, I had already communicated that I would be away over the Easter weekend. I was assured that arrangements would be made and that someone would be sent to unlock my device.

To date, I am still waiting, with no resolution and no proper feedback. This has caused significant inconvenience as I rely on my phone for daily communication.

It is unacceptable that after making payment and following the correct process, I am left without service and forced to chase a resolution.

I request that this matter be treated with urgency and that my device be unlocked immediately.

I expect prompt feedback and action.