Rentoza ****ed me

your team should have been well aware of the delay and should have communicated it earlier. Instead, I was left in the dark — only to be told to “just wait,” which is not an acceptable resolution.

Now that I have clearly stated I no longer want your services due to this poor experience, I’m still expected to wait indefinitely for a refund that, to date, hasn’t even been properly looked into. You were quick to take the payment, but when it comes to delivery and now the refund, it becomes a long and frustrating process.

Not even a single sense of urgency even thought I requested for a manager.