Rentoza does not live up to Delievery standards. Its so upsetting!

Im so heartbroken of the service ive been provided on monday i reached my 14th day for delievery with my new Tv and up until today i still haven't no delievery yet i was promised it would be delieverd within this week tomorrow is friday and i dont think they will even send it the reason why im so upset is because i already have a item im renting with them a fridge so im not a 1st time customer but they are not loyal to me