Rentoza are *******

My home was broken into. Allot of my items ******, besides the Xbox from Rentoza. I paid R2099 fee for a replacement device, they tell me it has been rejected and I am not getting my R2099 back and I must still pay the reminder of my subscription duration till the end of the year.

So they promised me a replacement device if I pay R2099.00 and my subscription will continue as normal. Now they took R2099.00 from me, and still expect me to pay R580 for 6 more months.

I want a Manger and a representative to call me or I will be taking this further.

You can not promise me that when I pay the R2099 excess fee I will get a replacement device and then tell me you reject my claim. Yous are *******. And I have my police case number and documentation.

*******