TB
Tamara B
1 reviews | Active since Jan 2020
09 Jun 2023, 13:03
Rentoza a disappointment !!!!!!!!!!!!!!!!!!!!!!!
I made payment on Monday, it's Friday and no one is assisting me! I have sent emails, whatsapp's and spoken to Harry Munyai and Brian Mlotshwa and I send what they ask for and then they respond with 'How can we assist you?' 24 hours later... I had to ask Harry to check the previous chat to see whats going on. This is ridiculous, Rentoza expects payment first and then they don't deliver. CAN SOMEONE PLEASE ASSIST ME PLEASE!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Rentoza's replyOfficial
27 Jun 2023, 12:54Hello Tamara,
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for the inconvenience. We can assure you, customer satisfaction is very important to us.
Our records indicate that your refund has been processed from our side: Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for the inconvenience. We can assure you, customer satisfaction is very important to us.
Our records indicate that your refund has been processed from our side: Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Rentoza's reply27 Jun 2023, 12:54
Official
Hello Tamara,
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for the inconvenience. We can assure you, customer satisfaction is very important to us.
Our records indicate that your refund has been processed from our side: Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for the inconvenience. We can assure you, customer satisfaction is very important to us.
Our records indicate that your refund has been processed from our side: Where is my Refund? – Rentoza (zendesk.com)
Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza