lJ
lizel J
1 reviews | Active since Oct 2015
27 Jun 2022, 08:26
Rentoza
The debit order amount is R170 per month, Rentoza debited my account 6 times. 4 debits were successful and 2 got declined, when my medical aid debit went off there were insufficient funds in my account. I have 2 return debit fees i have to pay. I am so angry. This is very *********** and unprofessional. I want my money back.
Helpful (0)
Replies (2)0
Replies (2)lJ
lizel J's updateReviewer Update
29 Jun 2022, 09:16I am still waiting on my refund from Rentoza, they messed up my bank account, i have to pay the bank fees.
What an *********** company
What an *********** company
lJ
lizel J's update29 Jun 2022, 09:16
Reviewer Update
I am still waiting on my refund from Rentoza, they messed up my bank account, i have to pay the bank fees.
What an *********** company
What an *********** company
Rentoza's replyOfficial
19 Jul 2022, 12:43Hi Lizel, thank you for taking the time to post your review. We truly apologize for the extra debit on your account that was caused by a systems error that has since been rectified to ensure a smoother customer experience moving further for all our customers. I can confirm you have since been refunded and our system has been modified.
Rentoza's reply19 Jul 2022, 12:43
Official
Hi Lizel, thank you for taking the time to post your review. We truly apologize for the extra debit on your account that was caused by a systems error that has since been rectified to ensure a smoother customer experience moving further for all our customers. I can confirm you have since been refunded and our system has been modified.