RENTONZA GIVES TERRIBLE SERVICE AND THEY HAVE ZERO CARE FOR THEIR CUSTOMERS

I bought a phone with Rentoza in August 2023 I have been paying my subscribtions every month consistantly. In the month of June 2024 they deducted from an account i never authorised them to debit from our agreement was that they deduct from my discovery account and they deducted from my capitec account mind you this account had no funds so the payment was declined and they Decided to Lock my device without even letting me know what is happening I tried to get hold of an angent on whatsapp using my laptop as i was not able to use the phone because they locked me out i managed to make the payment and they still have not unlocked my device when i reached out to the agent again she did not answer me on she is still ignoring me these people do not respond on emails and the phone number they listed does not work it just directs you to email

I AM EXTREMELY DISSAPOINTED TO THINK I WENT AROUND AND RECOMMENDED THEM TO ALL M Y FRIENDS AND FAMILY BECAUSE OF THE AMAZING SERVISE THEY GAVE WHEN I SUBSCRIBED

THEY ARE ONLY NICE WHEN YOU SUBSCRIBE ONCE YOU NEED FUTHER ASSISTANCE WHEN YOU ARE ENCOUNTERI G ISSUES THEY DO NOT EXIST

I AM HIGHLY DISSAPONTED !!!!!!!!!!!!!!!!!!!!