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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

07 Jan 2022, 16:01

Pushing customers away disappointed

Place the order for only two items that would of been R570 on can afford it but get declined Is there any possibility I can dispute me being declined because I don't understand why I'm being declined when before I was approved for a item but it was canceled because you guys didn't have stock now when I take a new products I'm declined and I submitted all my documents I can afford it I don't understand why this is done I'm very unhappy with the service very disappointed

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Replies (1)
Rentoza
Rentoza's reply10 Jan 2022, 07:12
Official
Dear Abdul-kader,

Thank you for reaching out and taking the time to rate us.
Kindly accept our sincere apologies for any inconvenience that you have experienced. Unfortunately you do not meet our minimum requirements this time around and the system has declined your application and returned your funds.
We encourage you to re-apply in 3-6 months or when your situation has improved so that we may change your 1 star rating to a 5.
Wishing you a memorable day further.
Best Regards,Team Rentozawww.rentoza.co.za