UI
Umeera I

1 reviews | Active since Jun 2021

24 Jun 2021, 13:24

Ps5 digital

Honestly disgusting service Not on the employees but the business it self i have ordered a device 3 months ago And they keep stalling they keep at first they told me that i should receive my device in the middle of june i have been patient with them but now its really getting to me They keep making promises that they cant keep its honestly disgusting now they telling me that they not sure when the product is gonna be delivered what kind of service is this

0
Replies (6)
Rentoza
Rentoza's reply24 Jun 2021, 17:14
Official
Umeera we have no estimated date of delivery for the Digital. There is unfortunately nothing we can do as there is a global shortage. We do have the Disk Combo available for dispatch immediately.  If this does not work for you we will gladly cancel your order and refund.

Best regards,

UI
Umeera I's update24 Jun 2021, 17:39
Reviewer Update
From other retailers
And gaming stores like koodoo had 6 drops from the time i ordered and still have in stock so there isnt a shortage anymore
You guys are just making excuses for your poor service
If yourl knew yourl wont gonna get ot then why not inform us that charge us for something that we not gonna receive
If i wanted a refund don't you think i would have asked for it the first time you guy were stalling
I want the product that i paid for
Rentoza
Rentoza's reply24 Jun 2021, 18:17
Official
Hi Umeera,

We do not have access to those drops. There are no excuses being made. We will cancel and refund you as mentioned.

Best regards,

UI
Umeera I's update24 Jun 2021, 18:58
Reviewer Update
Okay go ahead with the refund please
Rentoza
Rentoza's reply24 Jun 2021, 19:06
Official
Thanks Umeera we appreciate your patience 

Best regards,

Rentoza
Rentoza's reply24 Jun 2021, 19:09
Official
Your refund has now been processed.

Best regards,