PROVIDING CUSTOMERS WITH FALSE UPDATES AND CABT KEEP TO INITIAL AGREEMENTS

OMG where do I begin. I have two other subscriptions with them. And had zero issues, however I have an order that is pending delivery. The order was placed Aug 25th and the ETA is around or within 45 business days( 27th October). So every week leading to the delivery , they have provided the same update that the ETA remains unchanged. However this whole I have changed them for an update and waybill to track my order as I have taken time off from work. Their response remains unchanged, that the ETA remains unchanged. And now today 24th October I get different responses from their social media agent and their email agents. The email agent states that the order is all of a sudden "unverified". It has come to our attention that we have encountered an unexpected surge in demand for the product you have ordered, which regrettably has caused a delay in our usual delivery process. However the social media agent advised something different. They had basically two months to outsource the item...And are only scrambling now on the last few days for the item..ABSOLUTELY HORRIBLE!!!