ZM
Zenzele M

1 reviews | Active since Oct 2020

04 Jul 2023, 10:06

Poor Service

Poor service I have been trying to call the 2 numbers that given to me yesterday, but it seems like no agent is willing to pick up the phone. I'm really frustrated now because I want to use the laptop to do my assignments. If i knew that I am going to struggle like this just to activate the laptop I was not going to order it.

0
Replies (1)
Rentoza
Rentoza's reply06 Jul 2023, 12:55
Official
Hello Zenzele, 

Thank you for reaching out to Rentoza. 

Please accept our most sincere apologies for the delay in activating your device. We were experiencing high volumes. Rest assured, our team is always working tirelessly to ensure all our valued customers are assisted as soon as possible. 

Our records now indicate that your device has been activated. 

Should you still need any assistance, please do not hesitate to reach out to our team. 

Yours,
Team Rentoza