1 reviews | Active since Apr 2013
Poor customer interaction.
They advertise specials and then fail to meet delivery dates, I paid for a new subscription because you must pay immediately, then a month later they had some excuse about the item being on back order. A discontinued item I might add so where was it on back order from? And on top of all this you can't pick up a phone and talk to someone. You have to email and then live on a hope and a prayer. My first subscription with them was ok barring the upliftment and spending 2 weeks without the item due to a faulty implement. Then everywhere you read it's sorry and please reach out to us if you need more help but reaching out to Rentoza is the most painful experience of any retail or service provider interaction I have ever had. I cancelled the new subscriotion and that was processed with immediate effect but left me disappointed for beimg left empty handed i am of the opinion that these promos may just be false advertising. Too good to be true and they cant deliver on them, I dare Rentoza to prove me wrong. Dealing with Rentoza is like being in an abusive relationship with a narcisist.
