zN
zandile N
1 reviews | Active since Nov 2013
19 Nov 2024, 17:48
Percyval Mamakoko Poor Service and Arrogance Behaviour
In June 2024was my last month of my subscription end of my 12 months agreement. I spoke to one of you consultants regards the payout amount R7960 because I did not have that amount.He advise me to send an email for arrangement of the about amount.I send an email my request authorised.I payed R1730 for 5 months total that I paid now is R8650 instead of R7960 which means you owe me refund of R690.
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Replies (1)zN
Percyval Mamakoko (Rentoza) 19 Nov 2024, 17:41 SAST Hi Zandile
We hope this email finds you well. We appreciate your continued support as a valued customer.
A reminder that we are a Subscription service and you pay for daily Access to the items you order.
Any additional payments made beyond the regular subscription term will not be allocated toward your buyout price.
By signing the agreement you have also agreed to the above terms.
Please do let us know which option we can proceed with
Collect the asset and cancel the SubscriptionExtend the Subscription and continue charging your monthly access feeUpgrade/ downgrade the SubscriptionSend you a link to pay the buyout price and do a transfer of ownership
Thank you for taking the time to fami****ize with the above, we look forward to hearing from you.
Yours,
Team Rentoza
zandile N's updateReviewer Update
20 Nov 2024, 05:19Percyval Mamakoko (Rentoza) 19 Nov 2024, 17:41 SAST Hi Zandile
We hope this email finds you well. We appreciate your continued support as a valued customer.
A reminder that we are a Subscription service and you pay for daily Access to the items you order.
Any additional payments made beyond the regular subscription term will not be allocated toward your buyout price.
By signing the agreement you have also agreed to the above terms.
Please do let us know which option we can proceed with
Collect the asset and cancel the SubscriptionExtend the Subscription and continue charging your monthly access feeUpgrade/ downgrade the SubscriptionSend you a link to pay the buyout price and do a transfer of ownership
Thank you for taking the time to fami****ize with the above, we look forward to hearing from you.
Yours,
Team Rentoza
zN
zandile N's update20 Nov 2024, 05:19
Reviewer Update
Percyval Mamakoko (Rentoza) 19 Nov 2024, 17:41 SAST Hi Zandile
We hope this email finds you well. We appreciate your continued support as a valued customer.
A reminder that we are a Subscription service and you pay for daily Access to the items you order.
Any additional payments made beyond the regular subscription term will not be allocated toward your buyout price.
By signing the agreement you have also agreed to the above terms.
Please do let us know which option we can proceed with
Collect the asset and cancel the SubscriptionExtend the Subscription and continue charging your monthly access feeUpgrade/ downgrade the SubscriptionSend you a link to pay the buyout price and do a transfer of ownership
Thank you for taking the time to fami****ize with the above, we look forward to hearing from you.
Yours,
Team Rentoza