1 reviews | Active since Jun 2023
Payment frustration
You guys are so unprofessional. for the past three months my phone has been blocked and unblocked by you simply because someone is so dump , how is it possible that it will take you more than seven days to allocate the payment? The fact that people can not actually have a verbal conversation with your consultants unless they phone .... that's doggie.
I have asked you the exact payment date that will make things easy for you which I was given the last day of the month and I did exactly that (paid on the 31 May) to my surprise you guys are still sending me the invoice telling me to pay. SOMEBODY MUST MAKE SURE THAT YOU DONT BLOCK THIS PHONE this time around , have payed ........ this is sooo embarrassing.
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for this inconvenience. Kindly be advised, it takes a few hours for payment to update on our side.
A friendly reminder that we also specialize in digital communication, however, do not despair, our dedicated team works tirelessly to ensure all our valued customers are assisted in a timely manner.
Our records indicate that a member of our team reached out to assist. Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza.
Best regards,
Thank you for reaching out to Rentoza.
Please accept our most sincere apologies for this inconvenience. Kindly be advised, it takes a few hours for payment to update on our side.
A friendly reminder that we also specialize in digital communication, however, do not despair, our dedicated team works tirelessly to ensure all our valued customers are assisted in a timely manner.
Our records indicate that a member of our team reached out to assist. Should you still need any assistance, please do not hesitate to reach out to our team.
Yours,
Team Rentoza.
Best regards,