SR
Samukelisiwe R
1 reviews | Active since Mar 2023
03 Mar 2023, 09:35
Pathetic customer service
Bought a phone in October and I have experienced hell. I made a payment on the 1st of March ,they advised they did not receive it ,the payment is pending from my bank and they requested them to send me a formal email stating they haven't received the payment so my bank can reverse the money and i can pay again . I've sent 50 emails explaining the same thing and these *********** idiots don't understand what i need from them . I'm definitely cancelling my subscription
If you want peace of mind ,stay away Rentoza
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Rentoza's replyOfficial
13 Mar 2023, 11:33Hello Samukelisiwe.
Thank you for your patience.
We can assure you our dedicated team of agents work around the clock to make sure all our beloved customers are assisted in a timely manner. We can confirm that a member of our team has assisted you and your phone was unlocked.
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Thank you for your patience.
We can assure you our dedicated team of agents work around the clock to make sure all our beloved customers are assisted in a timely manner. We can confirm that a member of our team has assisted you and your phone was unlocked.
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Rentoza's reply13 Mar 2023, 11:33
Official
Hello Samukelisiwe.
Thank you for your patience.
We can assure you our dedicated team of agents work around the clock to make sure all our beloved customers are assisted in a timely manner. We can confirm that a member of our team has assisted you and your phone was unlocked.
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza
Thank you for your patience.
We can assure you our dedicated team of agents work around the clock to make sure all our beloved customers are assisted in a timely manner. We can confirm that a member of our team has assisted you and your phone was unlocked.
Should you still need any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza