PB
Pieter B
1 reviews | Active since Mar 2023
04 Mar 2023, 12:42
Pathetic
What a pathetic business this is!!!!You pay your initial payment then they have all kind of system issues and want you to send bank statements a 1000 times and have a thousand reasons why the deals has not gone through yet!!!I would discourage anybody not to do business with this company!!!
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Replies (1)
Rentoza's replyOfficial
06 Mar 2023, 15:31Hello Pieter
Thank you for choosing Rentoza.
Our verifications process is a security measure to protect all our valued customers. It is done to make sure that it is indeed you placing the order and re-determine eligibility and the validity of documents. Kindly be advised that the verifications process takes 24-48 hours depending on whether valid and correct documents have been submitted: How long does the verification process take? – Rentoza (zendesk.com) .
Upon submission of the correct documents our team will do a final review and determine whether the application was successful or not. If an application is successful, then you can start tracking your ETA on our website. If an application is unsuccessful, do not despair you can try applying with us again in 3 months. Your first subscription payment that was made at checkout will also be refunded back to you in full.
A friendly reminder that refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times: Where is my Refund? – Rentoza (zendesk.com)
Our agents are on standby and ready to assist, should you still require any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza.
Thank you for choosing Rentoza.
Our verifications process is a security measure to protect all our valued customers. It is done to make sure that it is indeed you placing the order and re-determine eligibility and the validity of documents. Kindly be advised that the verifications process takes 24-48 hours depending on whether valid and correct documents have been submitted: How long does the verification process take? – Rentoza (zendesk.com) .
Upon submission of the correct documents our team will do a final review and determine whether the application was successful or not. If an application is successful, then you can start tracking your ETA on our website. If an application is unsuccessful, do not despair you can try applying with us again in 3 months. Your first subscription payment that was made at checkout will also be refunded back to you in full.
A friendly reminder that refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times: Where is my Refund? – Rentoza (zendesk.com)
Our agents are on standby and ready to assist, should you still require any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza.
Rentoza's reply06 Mar 2023, 15:31
Official
Hello Pieter
Thank you for choosing Rentoza.
Our verifications process is a security measure to protect all our valued customers. It is done to make sure that it is indeed you placing the order and re-determine eligibility and the validity of documents. Kindly be advised that the verifications process takes 24-48 hours depending on whether valid and correct documents have been submitted: How long does the verification process take? – Rentoza (zendesk.com) .
Upon submission of the correct documents our team will do a final review and determine whether the application was successful or not. If an application is successful, then you can start tracking your ETA on our website. If an application is unsuccessful, do not despair you can try applying with us again in 3 months. Your first subscription payment that was made at checkout will also be refunded back to you in full.
A friendly reminder that refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times: Where is my Refund? – Rentoza (zendesk.com)
Our agents are on standby and ready to assist, should you still require any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza.
Thank you for choosing Rentoza.
Our verifications process is a security measure to protect all our valued customers. It is done to make sure that it is indeed you placing the order and re-determine eligibility and the validity of documents. Kindly be advised that the verifications process takes 24-48 hours depending on whether valid and correct documents have been submitted: How long does the verification process take? – Rentoza (zendesk.com) .
Upon submission of the correct documents our team will do a final review and determine whether the application was successful or not. If an application is successful, then you can start tracking your ETA on our website. If an application is unsuccessful, do not despair you can try applying with us again in 3 months. Your first subscription payment that was made at checkout will also be refunded back to you in full.
A friendly reminder that refunds take 3-5 days to process on our side and reflect as per financial institutions turnaround times: Where is my Refund? – Rentoza (zendesk.com)
Our agents are on standby and ready to assist, should you still require any assistance, please do not hesitate to reach out.
Yours,
Team Rentoza.