RD
Ritesh D

1 reviews | Active since Feb 2013

23 Oct 2025, 13:50

Paid in August, still no TV!

I paid for a 55-inch smart TV in August 2025. Delivery was promised in 45 business days — now it’s 23 October, and still nothing.

Rentoza has ignored me completely today on WhatsApp, email, and their support channels. Their landline doesn’t work. I’ve logged a formal complaint with the CGSO (***) and involved my bank.

I’m still giving them a chance to deliver, but this is unacceptable. If you value your money, be very careful ordering from Rentoza — they cannot keep promises or communicate properly.

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Replies (1)
RD
Ritesh D's update07 Nov 2025, 20:44
Reviewer Update
Please see reply from these ****** to the CGSO. BE WARNED PEOPLE DONT USE THESE ****MERS.
Good Day
Kindly note that the customer has been refunded in full. Following this, the customer has been blocked across all communication platforms. This decision was made due to the violent threats and use of profane language directed towards our team.

We will not be engaging with this customer any further for the safety and well-being of our staff.