Order Number - #72275 Item(s) - Exercise Bike Spinning BAD SERVICE

Good Day first of all i placed a order with Rentoza for a brand new spinning excises bike waiting 4 weeks and did not get the bike then there shipping department calls me and says they only have a 2nd hand bike so that was a red flag that you don't get brand new items from Rentoza its all second hand things i agreed to take the 2nd hand bike as its made of metal and cant really break so i got a new agreement as they discounted the price from R230 to R195 and when i first placed order i asked that my debit order be on the 25th of every month all this was in agreement now they demanding me to pay the R230 and on the wrong debit order date this just shows that there departments don't communicate please guys don't use Rentoza there service is very bad