order not delivered after almost 2 months.

I am extremely frustrated with Rentoza’s service regarding my order. I made my first payment on 13 December 2024 to secure the product, expecting delivery within the estimated timeframe. However, it has now been almost two months, and I have yet to receive my order.

Each time I contact support via WhatsApp, I receive only automated responses that do nothing to resolve the issue. I have now been told that the delay is due to the supplier not having stock—but if that was the case, the product should never have been advertised as available.

This is misleading and unacceptable. I have been patient, but this delay, combined with the lack of proper communication, has left me extremely disappointed. I expect immediate clarity on when I will receive my laptop or a proper resolution.

I urge Rentoza to resolve this issue immediately, or I will be forced to escalate this matter further.