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CN
Claudine N

1 reviews | Active since Mar 2022

14 Nov 2022, 12:22

Ombudsman need to Review this ********* Business Ethic

There shouldn't even be a star rating for this company, Delivery of Goods is amazing, Yoh but the Aftercare skills or any services thereof lacks anything.

The worst retail decision of my life,

They even attempt to change contract dates to match their money making scheme but they forget to change the year so thats how ********** this company is to make many of customers.

0
Replies (3)
CN
Claudine N's update14 Nov 2022, 12:25
Reviewer Update
Some of the responses from their own agents: so it can show how underhanded they all know they each are:

"[09:22, 06/10/2022] +***4: I really do apologize for such inconvenience and unprofessional behavior from our Agents. But I assure you that you will no longer be having such problems going forward
[09:23, 06/10/2022] +***4: As your issue has been escalated to me here in KZN and we're a new branch here in Durban covering the whole of KZN Region"


CN
Claudine N's update14 Nov 2022, 12:26
Reviewer Update
[09:17, 24/10/2022] +***4: This is really frustrating for me too, cause it happens with few customers but not all of them... they working on a better system
[09:17, 24/10/2022] Claudine Naidoo: I didnt put the hellopeter and google review last month
[09:17, 24/10/2022] Claudine Naidoo: Because you told me it wont happen agian
[09:17, 24/10/2022] Claudine Naidoo: But i will be doing it this time
[09:18, 24/10/2022] +***4: Trust me I did escalated it to the head office in jhb
[09:18, 24/10/2022] +***4: As I am in Durban
CN
Claudine N's update14 Nov 2022, 12:26
Reviewer Update
[09:38, 24/10/2022] +***4: Yes I'm having a conversation with the accounts manager in jhb
[09:38, 24/10/2022] +***4: Yes cause I've shared that with the accounts guys but clear that they never updated