Money refund

Hi All

Very bad experience from them! If you miss a payment with a day they send someone to collect the equipment.

Yesterday I paid ahead for the month, this morning they debited the amount again! I sent an email asking for a refund immediately as it is unacceptable. The feedback I get is that is takes 3 to t working days for the refund to be processed and 7 to 10 working days for the money to clear in my account!

So I request same day refund or next day as they are very quick to send someone to collect equipment.

Terrible service