BL
Bonnie L
1 reviews | Active since Nov 2020
24 Nov 2020, 15:28
Insensitive and heartless service provider!!
I am currently going through hell with Rentoza. They took my son's money who is 18 and mentally ill and refuse to give us a refund. They have actually made a mockery of his condition, telling me to tell him to get his lawyer to call them.
Rentoza have also asked that I get my son, who is admitted at a Psychiatric Hospital to please call them! Rentoza said he committed ***** when he could not provide them with his 3 month bank statement and proof of address.
A mentally ill patient only committed ***** once his money was in their account!
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Replies (1)Rentoza's replyOfficial
24 Nov 2020, 17:15Hi Bonnie,
We are trying to assist you with the current situation - the transaction was rightfully flagged based on risk processes. Please bear with us. We are sincerely sorry for any disrespect you were exposed to.
We are trying to assist you with the current situation - the transaction was rightfully flagged based on risk processes. Please bear with us. We are sincerely sorry for any disrespect you were exposed to.
Rentoza's reply24 Nov 2020, 17:15
Official
Hi Bonnie,
We are trying to assist you with the current situation - the transaction was rightfully flagged based on risk processes. Please bear with us. We are sincerely sorry for any disrespect you were exposed to.
We are trying to assist you with the current situation - the transaction was rightfully flagged based on risk processes. Please bear with us. We are sincerely sorry for any disrespect you were exposed to.
