Incommunicado

Ordered several appliances on the 28/8, paid and subscription confirmed by the 2/9. Was told delivery would take place within 15 days. One week later I get a nice email apologizing for an out of stock item. Also that I would be charged more for the new replacement item. I agree, make the payment and wait. 15 days came and went, nothing. Monday afternoon, while at work, I get a call to say they are at my home with part 1/3 of my order. I can’t make it pay someone to take delivery the next day, have to call the delivery guy to confirm hers delivering and get the item. 👏🏽 After another 2 days I FINALLY get an email saying I am valued for my business and that they will deliver ASAP. I check in their WhatsApp number: they PROMISE it will be delivered between Friday 24/8 and Monday 27/8, we’ll past the 15 day delivery period but still I’m ok with that. Today I double check on the WhatsApp number AND their chat on their website and I get told sorry, no, they don’t deliver in public holidays and weekends! 😡 This company has serious issues with credibility at this point. They don’t communicate well with their customers, and when they do it’s misinformation or outright lies. I’m regretting going with them if their after sales service is this shoddy. I’ve tried to cancel via email and get ignored. Use them at your peril.