I wouldn't recommend Rentoza to anyoneeeee!!

I wouldn't recommend Rentoza to anyone!!very bad service!!..I ordered the iPhone 12 on their website,made the required payment and I send the required documents as well,I had been awaiting a sign off agreement only to find out my order had been cancelled without me being aware,for what valid reason,I've got no idea.I sent support and email of which they attended to around 24 hours later letting me know I need to resend the documents again but didn't explain how and where because on my Rentoza profile everything showed that everything was verified and all i need to do was to sign off the agreement. Contacted support again and waited again for a long period only to tell my my order had been cancelled and il be refunded in the next 3-5 business days! and I was communicating to a chat agent on WhatsApp. The following day (25 June 2024),I receive an email stating that my refund has been processed and will receive it in the next 7-12 business days,so who's the fool here!. I want my money from Rentoza ASAP to utilize it to a reputable and reliable company that offers the same goods and services!!Bring back my money and delete my account!!