JC
Jayson C

1 reviews | Active since Apr 2021

05 Jul 2023, 19:58

Horrible service

Worst customer service ever. Ordered a washing machine last week went through the verification process and they requested a payslip, I sent through my bank statements which all major banks accept as proof of income but according to rentoza that's not proof of income. Which does not make sense to me at all. I will NEVER RECOMMEND THEM TO ANYONE.

0
Replies (1)
Rentoza
Rentoza's reply06 Jul 2023, 13:01
Official
Hello Jayson,

We're so sorry to hear you had a negative experience with us. To view some of the reasons that may result in an unsuccessful verification process, kindly follow the link: https://rentozasupport.zendesk.com/hc/en-us/articles/***-Why-was-I-declined-

Our team is on standby, should you still need any assistance, please do not hesitate to reach out to our team. 

Yours,
Team Rentoza