1 reviews | Active since Apr 2021
Horrible service at Rentoza always!
Definitely the most unprofessional, disrespectful, disgusting service I’ve ever heard of and seen… I’ve had instances of my own where they’ve double debited me, where they’ve blocked my device yet payment is received and such but this morning Nozi and Shirley or is it Sheila take the cup.. imagine I’ve referred someone to this company and her device is blocked due to her payment having ‘bounced’.. good and well … the phone call we were just on though now!! Chillz down my spine I tell you as Nozi refuses to unlock the device for mails to accessible and the payment sorted, this is after no communication was even sent regarding the payment ‘bounce’! Shirley who is supposed to be the senior apparently.. blatantly says ‘do you want your device unlocked or not?!’ She goes on to drag the conversation clearly stating how much she doesn’t care about the customer being always right!… the damning thing about this whole thing is that they’ve previously inconvenienced her by blocking her device even when payment was done but no accountability and no apologies for their part in anything at all… these ppl really need to close down! Where else can we report such treatment in terms of service because Rentoza doesn’t look like they’re even trying to treat their consumers right any time soon! Appalling service providers really!!
