SS
Sadia S

1 reviews | Active since May 2020

26 Apr 2023, 22:24

Horrible Service

Placed an order, waited forever for verification and now Im told that delivery will take 3 weeks. What pathetic service. I was referred to Rentoza by a colleague but with this level of pathetic service I may have to inform the rest of my colleagues that Rentoza is not the way to go. It honestly shouldn't take this long just for delivery.. Try and think about customer satisfaction instead of sticking to the very last minute of your maximum turnaround time so we can come back and subscribe to more.

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Replies (1)
Rentoza
Rentoza's reply27 Apr 2023, 20:35
Official
Hello Sadia,

Thank you for reaching out to Rentoza. 

We value being transparent with all our valued customers. Each item on our website has an estimated time of arrival that can be found on the product page under the "what to expect tab". 

We can assure you our team has their finger on the pulse and will also send regular correspondence to keep you in the loop regarding the status of your order until it has been dispatched to you. 

Should you need any assistance, please do not hesitate to reach out. 

Yours,
Team Rentoza.