MN
Mfundo N
1 reviews | Active since Feb 2023
13 Feb 2023, 15:37
*****
terrible customer service, Ignoring my emails and my Whatsapp messages but you guys have debited money into my account last week but still t no response of what is happening with my order.
please don't trust this company with your money.
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Replies (1)
Rentoza's replyOfficial
16 Feb 2023, 14:49Hello Mfundo,
Thank you for choosing Rentoza.
A friendly reminder that our verifications process takes 24-48 hours depending on whether the customer has submitted valid and correct documentation. We can now confirm that our verifications team has assisted you and your application has been verified.
You can now track your ETA via our website under " what to expect". ETA's are estimated times of arrival and are subject to change due to logistical turnarounds as stated on our FAQ's, however do not despair, if such an incident occurs our agents always have their finger on the pulse and will correspond every step of the way to keep you updated until you receive your order.
Our agents are on standby, should you still require assistance or have any questions kindly reach out.
Yours,
Rentoza
Thank you for choosing Rentoza.
A friendly reminder that our verifications process takes 24-48 hours depending on whether the customer has submitted valid and correct documentation. We can now confirm that our verifications team has assisted you and your application has been verified.
You can now track your ETA via our website under " what to expect". ETA's are estimated times of arrival and are subject to change due to logistical turnarounds as stated on our FAQ's, however do not despair, if such an incident occurs our agents always have their finger on the pulse and will correspond every step of the way to keep you updated until you receive your order.
Our agents are on standby, should you still require assistance or have any questions kindly reach out.
Yours,
Rentoza
Rentoza's reply16 Feb 2023, 14:49
Official
Hello Mfundo,
Thank you for choosing Rentoza.
A friendly reminder that our verifications process takes 24-48 hours depending on whether the customer has submitted valid and correct documentation. We can now confirm that our verifications team has assisted you and your application has been verified.
You can now track your ETA via our website under " what to expect". ETA's are estimated times of arrival and are subject to change due to logistical turnarounds as stated on our FAQ's, however do not despair, if such an incident occurs our agents always have their finger on the pulse and will correspond every step of the way to keep you updated until you receive your order.
Our agents are on standby, should you still require assistance or have any questions kindly reach out.
Yours,
Rentoza
Thank you for choosing Rentoza.
A friendly reminder that our verifications process takes 24-48 hours depending on whether the customer has submitted valid and correct documentation. We can now confirm that our verifications team has assisted you and your application has been verified.
You can now track your ETA via our website under " what to expect". ETA's are estimated times of arrival and are subject to change due to logistical turnarounds as stated on our FAQ's, however do not despair, if such an incident occurs our agents always have their finger on the pulse and will correspond every step of the way to keep you updated until you receive your order.
Our agents are on standby, should you still require assistance or have any questions kindly reach out.
Yours,
Rentoza