End of subscription

I am. So annoyed at this moment paid up my subscription but however my IPhone 11 is blocked and can't access anything course is state that it still manages by rentoza, and the is no sense of emergency with their customers service I been 3 say my phone is unavailable how one will leave without a phone they will respond you around 00:00 who the hell is awake at that time 🥺the nerve to ask if the agent assist where and how did that agent assist