Don't forget about your existing customers.

It seems the only way to get your requests attended to is to do it through hellopeter. How can it take 2-3 weeks to respond to emails then I have to wait again once I reply. All I need is for someone to send me a link so I can make a payment needed to get my certificate of ownership. My request has apparently been escalated already but allas I'm still waiting. You guys need to hire more people to attend to after sales customer service only because now it seems you using your workforce to prioritize on sales. Once I receive my certificate of ownership I will update my rating. My contact preference is email.