DO NOT USE RENTOZA

I am extremely disappointed with the service I received from Rentoza. My experience has been marked by a complete lack of communication and very poor customer service.

After submitting several queries regarding my refund, I have gone days without receiving any response. Multiple emails have been sent, yet there has been no acknowledgment, no updates, and no clear indication of when the issue will be resolved. This level of silence from a company is unacceptable, especially when it involves a customer’s money.

The way this matter has been handled makes the operation seem questionable. Ignoring client emails and taking an unreasonable amount of time to process refunds creates the impression of a ****-like operation. Customers should not have to chase a company for basic communication or for money that is rightfully theirs.

I expected a professional and transparent service, but instead I have been met with delays, silence, and frustration. I hope this review encourages the company to improve its communication and handle customer refunds more efficiently.