Do not use

Warning — Do NOT subscribe to Rentoza

Review: I subscribed to Rentoza in 2022. The product was a great product from the start and lasted only a short time, yet Rentoza has continued charging me every month for the last 12+ months. I have paid over R17,000 in total for an item that should have cost around R5,000. I have requested a buyback on the product twice and provided every required detail, but Rentoza has ignored my requests and continued billing me without resolving the issue.

Key problems:

Rentoza continued charging my account for over a year after my two requests and ongoing requests for an agent to call me Multiple recall/request attempts (two formal requests) were ignored. Customer service is unresponsive and has not offered a refund, replacement, or cancellation. Poor value for money and no accountability from the supplier.