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Ntokozo N
1 reviews | Active since Jan 2022
21 Apr 2023, 16:46
Dishonest ,Frustrating Process - Avoid Rentoza at all costs!!!
I ordered an Apple Watch on the 28th of February 2023. I’ve been tossed around being told there is not stock with the supplier,I believe I’ve been very understanding until this point.
they have put the unit on your website indicating that it’s available to be ordered,no where on their website do they indicate that it’s out of stock. Their issues with their supplier are their own internal issues,they make the consumer bear the burden of this inconvenience,in all of this they have debited and took your money
My advice would be to outsource the unit from your regular supplier and have it delivered to me with priority shipping.
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Replies (1)
Rentoza's replyOfficial
24 Apr 2023, 15:58Hello Ntokozo,
Thank you for reaching out to Rentoza.
Please accept our most respectful apologies for the inconvenience. We can assure you our team is working tirelessly to try and get your order to you as soon as possible.
Our team will continue to send regular correspondence to keep you in the loop until your order has been delivered to you.
A friendly reminder that should the ETA cause any distress, please reach out to our team for a full refund: Where is my Refund? – Rentoza (zendesk.com)
Yours,
Team Rentoza.
Thank you for reaching out to Rentoza.
Please accept our most respectful apologies for the inconvenience. We can assure you our team is working tirelessly to try and get your order to you as soon as possible.
Our team will continue to send regular correspondence to keep you in the loop until your order has been delivered to you.
A friendly reminder that should the ETA cause any distress, please reach out to our team for a full refund: Where is my Refund? – Rentoza (zendesk.com)
Yours,
Team Rentoza.
Rentoza's reply24 Apr 2023, 15:58
Official
Hello Ntokozo,
Thank you for reaching out to Rentoza.
Please accept our most respectful apologies for the inconvenience. We can assure you our team is working tirelessly to try and get your order to you as soon as possible.
Our team will continue to send regular correspondence to keep you in the loop until your order has been delivered to you.
A friendly reminder that should the ETA cause any distress, please reach out to our team for a full refund: Where is my Refund? – Rentoza (zendesk.com)
Yours,
Team Rentoza.
Thank you for reaching out to Rentoza.
Please accept our most respectful apologies for the inconvenience. We can assure you our team is working tirelessly to try and get your order to you as soon as possible.
Our team will continue to send regular correspondence to keep you in the loop until your order has been delivered to you.
A friendly reminder that should the ETA cause any distress, please reach out to our team for a full refund: Where is my Refund? – Rentoza (zendesk.com)
Yours,
Team Rentoza.