DISGUSTING CUSTOMER SERVICE

I KNEW AND ALWAYS HAD SECOND THOUGHTS ABOUT THIS COMPANY BUT THEN AGAIN I GAVE THEM THE BENEFIT OF THE DOUBT AS MANY OF COLLEAGUES HAD PLACED ORDERS AND THEY SEEMED TO GET THERE ITEMS WITHOUT ANY ISSUES,AND YES IT SAYS "WITHIN 14DAYS YOU WILL BE VERIFIED" I WAS VERIFIED THE VERY NEXT DAY AND THEN AWAITING AN ETA AND YET SIGNED AN AGREEMENT AND ORDERED A DEVICE WHICH IS IN STOCK,YET FOR ME TO BE SPEAKING TO 10 DIFFERENT ROBOTS YET AGAIN COPYING AND PASTING MESSAGES, AND YET TO INFORM ME THEY "HAVE A BACK LOG WITH STOCK AND I AM YET TO WAIT 3-6WEEKS FOR A DEVICE WHICH SHOWS ONLINE AND INDICATES ONLINE ONCE APPROVED YOU WILL GET AN ETA WITHIN 24HOURS WHICH IS ALSO STATED IN THE "AGREEMENT",WHICH LEAVES ME WITH PAYING FOR A DEVICE IN FEBRUARY AND I HAVE NOT RECEIVED THE DEVICE FOR A FULL MONTH. I AM REALLY DISAPPOINTED WITH THE LACK OF COMMUNICATION AND YES ONCE AGAIN THIS WEEK IT SEEMS LIKE I AM ONLY DEALING WITH THAT,LAST WEEK IT WAS A ASHWIN. ARE THERE ONLY 2 PEOPLE WORKING AT THIS COMPANY. I REFUSE TO WAIT 3-6WEEKS FOR A PHONE I ORDERED.