Disappointed with Rentoza – Paid but No iPhone, Just Generic Responses!

I subscribed to Rentoza nearly two months ago, expecting to receive an iPhone 16, but to this day, I still don’t have the phone in my possession. Despite multiple emails, all I get are copy-paste generic responses:

"Please note that we are in constant communication with our suppliers with regards to the ETA date for the arrival of stock, and we will provide an update soon."

This exact response has been sent every single time I’ve inquired about my order. When I asked for an alternative device, they admitted they have no iPhones in stock at all. So why has Rentoza been aggressively marketing and promoting iPhone subscriptions for months, knowing full well they cannot fulfill orders?

It feels like they take your initial payment and then string you along for months with no real answers. No proper response, no phone, no refund.

Rentoza, this is unacceptable! If you can't deliver, stop misleading customers and refund our money!