******* debits from Rentoza

Absolutely pathetic service! They have debited an account that was not authorized by the owner today! This account was once used to make one payment on my behalf and after months and months of debiting me they suddenly decided to debit this account. Isn't this ******* if the account holder hasn't authorized it. That want my money so I'm taking this up because I want that refund done and I will settle payments from my account! Can someone please help me regarding this because I'm not going to keep queit!