Consistent Dissatisfaction

I wasn’t going to address this but here we are since the level of unprofessionalism was met and the the breach of contract was also met. I have to go neck and neck with Rentoza every month because of their flawed “system” . I am even willing to go the legal route because I paid my device December 15th 2022 as asked by this provider. Now 1st January 2023 my device is locked and everything is wiped out and I have no idea as to why and now that is a breach of contract to lock my device when it’s paid for. You guys are quick to send threatening emails even when it’s your fault of not taking the payment or asking the customer to relink their account to your system. It’s very appalling and I’m not letting this go at all. It was the New Year holiday and no memories captured, no family called and all of my stuff disappeared and I have to start over? Are you guys okay ?

You guys are such terrible people, customer services or customer success is not one of your strengths at all. You lack emotional capacity and business development. Mishaan I’m pretty disappointed in your company and no one ever takes responsibility for anything, I never heard an apology from Rentoza but I’m going back and forth. When a payment is not taken, I always request to pay but your services have to be the poorest. You all are running this company to the ground.