LG
Linda G
1 reviews | Active since May 2019
10 Apr 2022, 20:59
Configuring IPhone
I received my IPhone after 2weeks which was frustrating since the website stated 3-5 business days. One thing led to another with the IPhone, it's says "Awaiting final configuration from Rentoza" for 4days now and no help have been given. I sent a Google review but somehow they managed to reply back telling all kinder blah blah. I have been patient enough to get my phone and now this? Really not what I expected cause when I phoned Apple Care they said you guys are the ones who should unlock it but no help has been given. My serial number is FVMD10PWGRY9
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Rentoza's replyOfficial
11 Apr 2022, 14:40Good day Linda,
Thank you for your post.
We have received your email. Do rest assured that the relevant department will resolve this for you ASAP.
A kind reminder that ETA's are subject to change due to various factors but we will always update you on your website order email thread. Should a customer not be able to hang in there we can always offer a cancellation and refund.
If there is anything else we can assist please feel welcomed to reach out.
Best,
Team Rentoza
Thank you for your post.
We have received your email. Do rest assured that the relevant department will resolve this for you ASAP.
A kind reminder that ETA's are subject to change due to various factors but we will always update you on your website order email thread. Should a customer not be able to hang in there we can always offer a cancellation and refund.
If there is anything else we can assist please feel welcomed to reach out.
Best,
Team Rentoza
Best regards,
Rentoza's reply11 Apr 2022, 14:40
Official
Good day Linda,
Thank you for your post.
We have received your email. Do rest assured that the relevant department will resolve this for you ASAP.
A kind reminder that ETA's are subject to change due to various factors but we will always update you on your website order email thread. Should a customer not be able to hang in there we can always offer a cancellation and refund.
If there is anything else we can assist please feel welcomed to reach out.
Best,
Team Rentoza
Thank you for your post.
We have received your email. Do rest assured that the relevant department will resolve this for you ASAP.
A kind reminder that ETA's are subject to change due to various factors but we will always update you on your website order email thread. Should a customer not be able to hang in there we can always offer a cancellation and refund.
If there is anything else we can assist please feel welcomed to reach out.
Best,
Team Rentoza
Best regards,