Bit disapointed rentoza

hi i think the service in getting the device was poorly done. we were told the device would be send on a friday and it was never done. The monday we did a follow up we the customer. They did not call us to inform us whats going on. The monday they told us that the device we want is not in stock. Im happy to say the device arrived here yesterday. After me complaining in there ears the agent assisting us afterwards was brilliant. Thank you for your service and the feedback you gave us