WL
Wayne L
1 reviews | Active since Feb 2019
14 May 2023, 10:08
BEWARE
What a bunch of *******, i cancelled my subscription that i had with them but they keep on debiting money from my account. After numerous emails and WhatsApp messages where they confirmed that the error has been rectified, I still get notifications that my account is in arrears. Some months they do not even debit the money for the devices and then the next day they send a driver to collect the devices. People do yourself a favour and rather get your devices/appliances from Rental Plus. The fact that Rentoza does not even have a contact number where you can get hold of them shows you that they are ******* and running a ****. Beware people – Do not do any kind of business with Rentoza.
Helpful (0)
Replies (3)0
Replies (3)
Rentoza's replyOfficial
19 May 2023, 10:58Hello Wayne,
Please accept our most respectful apologies for the inconvenience. A friendly reminder that we specialize in digital communication. We therefore do not have a call center.
Our records indicate that a member of our team reached out to assist you with your query.
Please do not hesitate to reach out should you still need any assistance.
Yours,
Team Rentoza.
Please accept our most respectful apologies for the inconvenience. A friendly reminder that we specialize in digital communication. We therefore do not have a call center.
Our records indicate that a member of our team reached out to assist you with your query.
Please do not hesitate to reach out should you still need any assistance.
Yours,
Team Rentoza.
Rentoza's reply19 May 2023, 10:58
Official
Hello Wayne,
Please accept our most respectful apologies for the inconvenience. A friendly reminder that we specialize in digital communication. We therefore do not have a call center.
Our records indicate that a member of our team reached out to assist you with your query.
Please do not hesitate to reach out should you still need any assistance.
Yours,
Team Rentoza.
Please accept our most respectful apologies for the inconvenience. A friendly reminder that we specialize in digital communication. We therefore do not have a call center.
Our records indicate that a member of our team reached out to assist you with your query.
Please do not hesitate to reach out should you still need any assistance.
Yours,
Team Rentoza.
WL
Wayne L's updateReviewer Update
19 May 2023, 11:05Hi,
No my query has not been resolved, i want proof from you guys that you removed all my details from your system. I returned both devices to Rentoza as i am a very unhappy client. Please get someone to state that both devices was received and is back in your inventory.
Wayne
No my query has not been resolved, i want proof from you guys that you removed all my details from your system. I returned both devices to Rentoza as i am a very unhappy client. Please get someone to state that both devices was received and is back in your inventory.
Wayne
WL
Wayne L's update19 May 2023, 11:05
Reviewer Update
Hi,
No my query has not been resolved, i want proof from you guys that you removed all my details from your system. I returned both devices to Rentoza as i am a very unhappy client. Please get someone to state that both devices was received and is back in your inventory.
Wayne
No my query has not been resolved, i want proof from you guys that you removed all my details from your system. I returned both devices to Rentoza as i am a very unhappy client. Please get someone to state that both devices was received and is back in your inventory.
Wayne
WL
Wayne L's updateReviewer Update
25 May 2023, 08:57Yet again money is being deducted from my account after you guys said that everything is sorted and that my details has been removed from you system. Refund my money or i will open a case of theft against Rentoza!!!
WL
Wayne L's update25 May 2023, 08:57
Reviewer Update
Yet again money is being deducted from my account after you guys said that everything is sorted and that my details has been removed from you system. Refund my money or i will open a case of theft against Rentoza!!!