Bad, Horrific Communication from Rentoza

Think twice before you purchase anything from Rentoza. Check their reviews on social media and see how clients are complaining about their communication, then just deducting whatever amount they want from people and then they don’t deliver. This is the second time we buying from Rentoza- the first order was dreadful, communication is horrific, they customer service people seem not to know what’s going on, one day they give you this excuse and the next day it’s something else. They don’t answer promptly via their chats (they seem so confused) and the worst thing is that clients can’t call them so we have to rely on their chat platforms. We did not want to try them a second time and purchase but I told my daughter let’s give them one last chance and we getting even worse service than the first. All week last week we suppose to receive delivery, on the 28/07/2024 Patience Sibanda promised delivery for Monday the 29/07/2024, today is Wednesday the 31/07/2024 we still waiting. We email, we WhatsApp, we chat via messenger and nothing gets done. They don’t answer chats. It’s a horrible experience dealing with them. They need training because this is going to kill their business, I don’t even think they read the bad reviews from clients on a daily -on their social platforms. It’s just sad, we will never try this again with them..