FM
Fuzlin M
1 reviews | Active since Jan 2019
14 Jun 2022, 18:18
Awful
Rentoza took my money very quickly when I app**** to a subscription with them on an amount I agreed upon upon receiving the actual contract to sign the amount had changed and was more this was when I decided to cancel everything completely rentoza now that I have decided to cancel and ask for my refund rentoza refuses to respond to any of my emails which I have been sending since last week I have used many platforms including their “how can we help you” to which also I have had no response from not one single person.
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Rentoza's replyOfficial
15 Jun 2022, 12:11Hi Fuzlin, thank you for taking the time to post your review. Please note that the item you ordered was discounted and only applies to the first month's subscription which is stipulated on our website. The amount on your agreement is the initial subscription price without the first month's discount. I can confirm we have received your request and has been processed. A kind reminder that our refund process takes 3 - 12 days to clear in your account. Please do not hesitate to reach out should you need any further assistance.
Rentoza's reply15 Jun 2022, 12:11
Official
Hi Fuzlin, thank you for taking the time to post your review. Please note that the item you ordered was discounted and only applies to the first month's subscription which is stipulated on our website. The amount on your agreement is the initial subscription price without the first month's discount. I can confirm we have received your request and has been processed. A kind reminder that our refund process takes 3 - 12 days to clear in your account. Please do not hesitate to reach out should you need any further assistance.